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  • What Time Is Check-In/Check-Out?

    Check-in time is 4PM and check-out is 11AM. Early check-ins and late check-outs cannot be guaranteed; however, requests for an early check-in or late check-out will be noted by a reservationist and every effort is given to fulfill these requests. Based upon availability, late check-outs may also be arranged for an additional fee.

  • What's The Hotel Policy On Reservations, Confirmation, Deposit, Cancellation and Guarantee?

    Upon completion of a reservation, a confirmation number is supplied to the guest via telephone or email. Our standard deposit is 50% of the reservation value however the deposit required may be up to 100% of the reservation value depending on the rate plan reserved under. Rooms are guaranteed for the first night upon receipt of the advanced deposit.

    In accordance with the hotel’s reservation policy, we will charge the credit card which you designated with a deposit in the amount listed on the rate plan. Should you elect to cancel your reservation, our standard policy requests a minimum of fourteen (14) days notice of cancellation prior to arrival in order to provide a deposit refund. Cancellations made within two weeks of arrival will result in a forfeiture of deposit. Cancellation policies also vary by rate plan so please confirm the policy listed in your booking details. We strongly encourage guests to purchase trip cancellation/protection insurance to cover pre-paid and non-refundable deposits and expenses in the event guests need to cancel or modify their reservation within 14 days.

  • Does voco The Shelby - Myrtle Beach have free parking?

    Yes, complimentary self-parking is available for guests.

  • Is voco The Shelby- Myrtle Beach Pet Friendly?

    Yes, pets are welcome at voco The Shelby. Bring your four-legged friend along on our coastal vacation. A non-refundable $75 fee is required per dog, per stay. The pet weight limit is 75 lbs. Maximum two dogs are allowed.

  • Does voco The Shelby - Myrtle Beach have ocean views?

    Yes, many rooms and suites at voco The Shelby offer direct ocean views.

  • What amenities does voco The Shelby offer?

    The hotel features modern rooms and suites, an outdoor pool, oceanfront access, dining, and easy access to nearby attractions.

  • What attractions are near voco The Shelby – Myrtle Beach?

    The hotel is close to the Myrtle Beach Boardwalk, SkyWheel, Broadway at the Beach, and Family Kingdom Amusement Park.

  • Does voco The Shelby have on-site dining?

    Yes, voco The Shelby offers on-site dining with coastal-inspired menus. Enjoy breakfast, lunch or dinner at Palm & Pebble restaurant.

  • What Is Included In The Amenity Fee?

    The $25USD guest amenity fee is charged per day and include the following:

    • Parking
    • Lawn Games
    • Wi-Fi
    • Local & domestic long distance phone calls
    • Luggage storage
    • Printing and copying services
    • Programming – Yoga, etc.
    • Hydration bottle filling stations
    • Pool / Lazy River
  • Is voco The Shelby near Myrtle Beach International Airport?

    Yes, the hotel is about 10 minutes from Myrtle Beach International Airport (MYR).

  • Does voco The Shelby have event or meeting space?

    Yes, the hotel offers event and meeting spaces for weddings, business, and small gatherings.